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We recognise the importance of privacy protection. Our policy for dealing with any personal information that you might disclose to us while visiting this website is explained below. The type of personal information that we collect from you will depend on how you use our website. You can be certain that the information we receive about you will be treated as strictly confidential. This site is run by Vendor Finance Institute, a registered business name of Vendor Finance Institute Pty Ltd, ACN 143 453 525.
Customer account information is kept in strict confidence. Vendor Finance Institute does not sell or share customer list with any other entities. Customer information such as name, e-mail address, mailing address, phone number, and billing information is collected for the sole purpose of providing services and benefits to our clients
We request information from the user via the online ordering system. Here a user must provide contact information (like name and shipping address) and financial information (like credit card number, expiration date, if applicable). This information is used for billing purposes and to fill client’s orders. If we have trouble processing an order, this contact information is used to get in touch with the client.
A cookie is a piece of data stored on the user’s hard drive containing information about the user. Usage of a cookie is in no way linked to any personally identifiable information while on our site. Once the user closes their browser, the cookie simply terminates. For instance, by setting a cookie on our site, the user would not have to log in a password more than once, thereby saving time while on our site. If a user rejects the cookie, they may still use our site. The only drawback to this is that the user may be limited in some areas of our site.
Cookies can also enable us to track and target the interests of our users to enhance their experience on our site.
We use IP addresses to analyse trends, administer the site, track user’s movement and gather broad demographic information for marketing and surveying purposes.
This website contains links to other sites. Please be aware that we are not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every website that collects personally identifiable information. This privacy statement applies solely to information collected by this Website.
Sending email to people who have not specifically requested it is “spam”. Vendor Finance Institute does not spam and will only send or contact clients who have requested information or in relation to orders made via the website.
Surveys & Contests
From time-to-time our site may request information from users via surveys or contests.
Participation in these surveys or contests is completely voluntary and the user therefore has a choice whether or not to disclose this information. Information requested may include contact information (such as name and shipping address), and demographic information (such as post code, age level). Contact information will be used to notify the winners and award prizes. Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site.
This website takes every precaution to protect our users’ information. When users submit sensitive information via the website, your information is protected both online and off-line.
Our users are given the opportunity to ‘opt-out’ of having their information used for purposes not directly related to our site at the point where we ask for the information. For example, our order form has an ‘opt-out’ mechanism so users who order a product from us, but don’t want any marketing material, can keep their email address off of our lists.
It is our policy not to sell or pass on any personal information that you may have provided to us unless we have your express consent to do so. An exception to this is where Vendor Finance Institute may be required by law to disclose certain information.
We will preserve the contents of any e-mail message that you send us if we believe that we have a legal requirement to do so. Emails sent to or from Vendor Finance Institute are routinely monitored for quality control, systems administration and legal compliance purposes.
Accuracy of Information
If you believe that any information that we hold about you is inaccurate or out of date, please contact us and we will review the relevant information.